If it still does not work then the lamp may have failed.
Dimplex electric fireplace not working.
If one of the lamps supplied with the fire is not working check that it is fitted correctly.
Here are some typical problems and solutions to check if your unit isn t working properly.
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If there is power at the switch but no power elsewhere in the unit then you may need to change the switch.
If all lights are not coming on first check that the lamps supplied with the fire are fitted.
The breaker may have tripped or the fuse has not blown.
Check to make sure power is present at the main on off switch on your unit.
We hope nothing ever goes wrong with your dimplex product but in case it does here you will find a collection of product troubleshooters that will help you resolve a number of issues with your product.
Not to fret electric fireplaces are fairly straightforward devices and there s probably a logical reason the heat or flames may not be working.
Please select your product category to go to the relevant troubleshooter.